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Reforms and Investments

Digitalization, automation and optimization of information provision processes and services to the population in the police using AI technologies (DI.POLIS)

Project

The project aims to increase the maturity level of information provision services, creating a virtual assistant/chatbot that will automate part of the information provision process and enable information to be provided to a larger number of clients, and expanding the availability of information about police activities by extending service hours from 8×5 to 24×7. General inquiries will be processed automatically. EUR 578 507 allocated from the Recovery and Resilience Facility. The project implemented by October 2025.

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